Consumers are attracted by great products but retained by great service. Zac Kennedy breaks down how to mentally “click” between being a ruthless product marketer and an empathetic service provider.
"February 11, 2026" Archives
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The House of Representatives passed the Housing for the 21st Century Act on Monday, which aims to improve affordability through a series of zoning, financing and regulatory overhauls.
New York City’s new mayor, Zohran Mamdani, is pairing a tougher stance on bad landlords with a broader push to make housing safer and more affordable across the five boroughs. On Sunday, the city put 250 apartment buildings that NYC officials characterize as “most distressed” under tougher scrutiny, with the promise to crack down on…
Wednesday is National Reverse Mortgage Day, an annual tradition to promote consumer awareness of reverse mortgages and their ability to unlock housing wealth for American seniors. Longbridge Financial, one of the nation’s leading reverse mortgage lenders, is participating in the educational event. The company published information Wednesday about long-standing consumer misconceptions that continue to form…